The salesmen, Matt and Mike, were excellent to work with. After choosing our walk in shower, the process was expedited quickly. Phil, the installer, did a pristine job. We could not be happier. Thank you Bath Planet.
This residential roofing job was in Grand Forks, ND, 11/2017. We endured lots of pressure by the salespeople, Jeff and Johnny, but negotiated the price. Then, some problems began. The first installer (from Bismarck) actually begged off the job as temps were around 30 (in early November, 2017) and the crew were very apprehensive of slippery conditions. The foreman fibbed to company I had "let them go." Took a week or so for next installer to begin. In the interim I had preferred to wait until spring but the company pushed the job through. The young foreman's two man crew did not return after the first day (!) but he persevered, mostly alone, got some help from another installer and ended up doing a great job. This was not a complicated roof, but I could see installers having trepidation in cold and sometimes windy late fall weather conditions. There appear to be no problems with the shingles or installation. The roof looks great. But, it is now June and I have heard nothing from Your Home Improvement nor the installer. Not even a "how are things" or "are there any problems". I am getting a nail sweeper from a rent all place in town to pick up loose nails, as there was snow and ice last November which did not allow proper pick up. I think Your Home Improvement needs to pay more attention to followup after job completion, as the assurances of service and followup now seem to be essentially vacuous. That is unfortunate and something I have to call them out on.
They did roofing, attic insulation, patio doors, soffit and fascia, and an entry door. Very professional installers and efficient. Very nice products, and all have held up well. The sales team was fantastic, did a great job explaining the products. I would recommend them without a drought.
Great customer service from Scott and Dennis! They were friendly and professional. The crew that they had working on our roof were quick and efficient.
My husband went to a farm show and signed us up for special consultation and I said oh no but when it came time for Mike Y. To come to our home he was such a person able man that we were put to ease right away. After finding out our needs especially mine with my cancer and all its side effects. We decided on a bathroom that was perfect for us with Mike's help. We were told it would be the middle of June when the crew would be out to put the bathroom in but to our surprise they showed up the end of April Instead and had our bathroom in not even two days. The crew they sent was so pleasant and fast plus efficient about keeping our home clean it was wonderful. I can never thank you enough for one more step to my freedom! Sincerely Carol Job son
Company done an excellent job on new shower /tub replacement and tile flooring. Sales consultant Grant Schow was very helpful and courteous in selecting materials and paperwork, etc.. I Will definitely have more work done and recommendations to others interested in remodeling projects, as they have excellent workmanship and prompt delivery.
We got new windows,fascia, rain gutters, siding, doors you name it. Love the work completed, little speedy but worth the value of the home.
salesman was very professional Sealed up my deck door opening Exclent service,
Wonderful and fast. Impressed with the workmanship of the product. Impressed with the installers. Dennis was a great consultant! Enjoyable experience!
Salesmen was very good at helping with color options. Installer was careful not to track in anything. Love the shower, so easy to clean, and it looks great
State License Numbers: Minnesota - BC506363 | North Dakota - 43599 Class C | South Dakota - RBC002719-05-2015 | Wisconsin - 995219 | Montana - 251352 | Oregon - 238225 | Michigan - 272000011 | Washington - GREATDI799DJ
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