Drew did an excellent job replacing our tub with a walk in shower. We were impressed with the finishing work he did. We have not been satisfied in the past with other companies that did work for us.
Shawn was professional and friendly. His work looks flawless! 10/10 would recommend Shawn!
Spoke with Craig today about some much needed work in our bathroom. I cannot emphasize enough on how attentive he is to our needs as well as knowledgeable in his field. He didn't try a hard sell, nor did he try to push for something that was not within our budget. He completely understood our financial limitations without trying to exploit us. By the end of the day, we are getting the work that desperately needs to be done without it costing us a fortune, while not having to compromise on quality. The lifetime warranty as well as the quality of work is just as valuable to us as the cost of installation and production. I would highly recommend not only this company for the variety of services they provide, the years they have been in business, but the quality and honesty of their representatives. Craig really does an outstanding job as a manager, representative of the company, and as someone who will take the time to answer all of our concerns!
Briar was the rep we used . He was very knowledgeable, very impressed that he first inspect the roof , before giving us quote. Show us photos he took. Gave us very useful information. At end help us with financing....
Ben J came out and gave us a quote, by the time he left I felt like I was saying goodbye to my son! Yes, he was that kind, polite and easy to talk to. Keep up the good work young man.
I was very nervous to even consider having a representative come to my home to look at my windows. I knew this project would be expensive and stressful to begin with. Brady was super nice and was great at walking me through the history of the company, what they had to offer and how I could afford this improvement on my home. I am a single mother a 2 teenage girls so to say my time and money is precious is an understatement. In the end my dream of purchasing new windows for my home is coming true. Thank you Brady for getting me started! I can't wait to see how the windows will look in our home!!
I got the pleasure to work with Jonah Huber as my window sales representative. He was very knowledgable and friendly. He helped us walk through the whole process, explained how the company worked and how important it is to ensure great quality products for their customers. We went through each window to determine the best function and what I wanted down to the color and style. So far, I am so excited and cant wait to get my new windows and doors!
Michael was very friendly and informative. He explained the details about the windows, warranties, and payment options. He convinced me that your product is excellent 👍
Our salesperson was great. We had all but one of the windows in our house replaced. The installation crew was friendly, courteous, and did a great job. :-) The follow-up has not been good. One of the screens had a hole/tear in it when it was installed and there was a mark made on a window - both of which the installation crew documented and put a work order in to have them replaced. We have heard nothing from YHIC since the day of the install. :-( We were also told by the salesman that the final payment didn't have to be made until we were completely satisfied; the install crew said they needed payment before they left! :-( We had also called to adjust our order from having a "wood" trim inside to having it all white. The windows came with the wood-look trim. :-( The new windows don't open or close much easier than our 20-year-old windows did; in fact, to lock the windows is actually harder because you have to keep the top part of the double hung up in place with one hand while locking with the other. The top of the double-hung window (and the screen) doesn't stay up in place when closed (and u
Kim Fuhrmann provided great customer service at our home in Lakeville. Although we were not able to purchase the product, we enjoyed meeting with her. She provided invaluable information that will help us make informed decisions. If and when we choose to proceed with our bathroom remodel, we will reach out to her. Thank you Kim
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