Warranty Check

I was called earlier in the week about a warranty check on the windows that we had installed in my Mom's house. I was told that a Service Representative would be here at noon today Jan 22nd for that inspection and warranty check. I called this morning only to find out that the person wasn't going to be here. I'm a little irritated that the person from Your Home Improvement couldn't even call to leave a message that no one was coming. I put off some errands and this was the result. A no show and no message. Mike Korpi Soudan, Mn

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