Terrible customer satisfaction service

My wife and I had new windows installed by this company and also a front door. The door has spots or stains that showed up sometime after it was installed. We used different soaps and cleaners but were unable to remove them. We called and complained about it but they won’t and still haven’t done anything about it. They told me I’m supposed to call the door company myself. So if my new car has problems, am I supposed to call Ford Motor Company instead of the dealer I bought it from? For the amount of money I spent on the windows the door was a drop in the bucket. You’d think they would want to remedy the situation but instead they have ended up with a dissatisfied customer. I highly doubt I would ever use this company again and I always make sure I let other potential customers know about my experience.

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