YHIC Reviews
Sam and Jacob have been the best people to work with- they stood out to me amongst everyone I worked with from YHIC.
I purchased windows through YOUR HOME IMPROVEMENT CO. After I met and interacted with Lani Webb, the sales Rep, I was absolute sold. I interviewed no others She is the most professional , knowledgeable and likable LADY I’ve had the honor of dealing with in my many years of experience in the building trades.
My beautiful windows were built and made available very quickly and the installers were to arrive between 9 and 11am last Friday. They were here at 9:00 sharp. Vitaliy and Eli are true craftsmen. Outstanding appearance as well as exceptional work-ethic. They worked non-stop ( although I insisted they stop for a lunch break) and completed all installations in one day.Ive installed many windows in remodels and new construction but I can’t compare the workmanship of these men to my own. They shine!!!
They returned Saturday and rehung all of my shades. They also purchased materials and completed the repair of an area of rot they found on one of the window frames. I was not concerned as it’s something I could repair on my own. They , however, took it upon themselves to repair it to perfection
( including the trim paint)
Anyone fortunate enough to experience a project completed by any of these three, is truly blessed.
R.L. Sanders.
We had a shower install, and could NOT BE HAPPIER! The whole experience went without a glitch, starting with the initial contact that we made with Annette. She was so very helpful and able to answer all of our questions. She scheduled an appointment for us to meet with RJ, which was beyond great! He went over all the aspects of the install and the options that were available to us. He was thorough and didn’t leave us with any questions that were unanswered. He has a calming, honest and trustworthy personality and is definitely an asset to the company and its position in our community.
Michael came to do a final measurement and put the order in. He was thorough and gave us no doubt that his part of the process was going to be done with the best of his ability. ( And that was a fact)
On installation day, he even dropped in to check out the progress.
That brings us to installation day. Sean and Bryant are one heck of a team!! Each of them seemed to know what the other one needed before there was a request. They were respectful of our home, conscious of cleanliness at all times, and all business. I have been in the world of retail for almost 60 years, and I recognize great employees when I see them. People like this don’t work for a poorly run company. It speaks volumes to me.
I would refer this company and these people to anyone I know. And because of that, we have a couple referrals in the works.
Thanks again.
Bob.
Trident is a very professional company. From our salesmen Spencer to our installer Pete. We couldn’t be happier. Our walk in shower turned out fantastic. Above and beyond expectation absolutely love it!
YHIC was a great company to work with. Grady and the installer were very professional. 2 day install for the entire bathroom. Very happy!
We were very pleased with the windows great quality. Our installer Val, was very professional and careful with everything.Val always asked if we had any questions and was very knowledgeable. We were very impressed with his workmanship.
My sales rep, Fred, did a terrific of presenting the product (tub combo to walk in shower conversion.) He was professional, thorough, concise and worked with me on presenting me a reasonable cost. It was a great presentation and visit. So, for a good time, call Fred!! 8)
This was a wonderful experience from start to finish. RJ took all the time necessary to fully explain the product and all other details about getting new windows. Michael did an impeccable job of measuring all of the windows perfectly! He even came by my office to have me compete the purchase, since I wasn’t home! Also, Blake and the entire installation crew were fantastic! They worked quickly and efficiently, but ensured that the product was installed perfectly! Thank you!
Kris my installer was great and very informative about what he was doing and did the work timely. I will ask for him in my next install.
We remodeled with YHIC for our bathroom project. The project took two days and we are very happy. Grady was great at communication. Answered all my calls!
Grady was friendly and helpful with the quote process. The contractors made it out earlier than we were quoted which made us so happy. Work was done fast and they were very courteous about cleaning up as they worked. Very happy with our new shower.
Extremely happy with the work on installing a walk-in shower. Colton LeRett, Installer, and Shawn Smith, Master Plumber, both did a great job. Both were professional, very knowledgeable, and the work area was kept as clean as possible during construction. We had quick response to any questions we had during the process and RJ Melendez, Branch Manager, was extremely responsive to our requests/questions.
Gina did a very professional presentation and was SUPER patient with us trying to pick out the various walls, doors, shower head etc. while planning two bathroom shower and tub redos. She was easy to talk to and had a fun personality—who loved our over excited obnoxious Labrador. If you have the pleasure to have her come to your home -ask her about the bat in her shower😊!
The people that showed up to replace our windows were all knowledgeable and very speedy. They worked hard so they could get them all done in one day. We finally ordered a pizza for them so they could take a quick break, as I know they had a 3 hour drive home and another day of installs the next.
RJ is extremely knowledable and thoroughly explained the value of upgrading our Windows! I cannot wait to start saving money with new Windows!
Jake and Dan came to our home and helped plan the layout and offered many options. They were willing to listen to all our ideas and didn’t back down from the challenge. They were extremely knowledgable and professional.
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